Shipping Information for Orders Within the United States
Shipping within the United States Only:
We are pleased to offer shipping services exclusively within the United States.
Transit Time, Handling, and Order Cut-Off Time Domestically:
Estimated Transit Time: 5-10 Working Days (Monday to Friday)
Handling Time: 1 Working Day (Monday to Friday)
Order Cut-Off Time: 5:00 pm (GMT-05:00) Eastern Standard Time (New York).
We utilize FedEx and UPS Shipping services for our product deliveries.
Shipping Cost of $4.99
All prices and figures are in USD dollars.
We do not impose any membership charges or taxes.
Shipping Time and Cost:
After successful payment and order confirmation, you will receive an estimated delivery time and shipping cost on your order confirmation page. An order confirmation message will also outline the estimated processing time.
Our warehouse will require 1-3 days to process your order. You'll be notified once your order is shipped.
A shipment notification will provide you with the estimated delivery time for each package upon shipment. Additionally, we will supply you with the tracking number when ready. This estimated delivery time can also be viewed under each package in your order history.
While your order is generally expected to arrive within the estimated delivery time, please note that the actual delivery date may be influenced by flight arrangements, weather conditions, and external factors. Refer to the tracking information for the most current delivery date.
Change of Address:
Please be advised that we are unable to modify the delivery address once an order is in transit. If you require an address change, kindly contact us within 12 hours of placing your order at [email protected] or call us at +1 (305) 504-7564.
Regrettably, we do not support shipping to multiple addresses for a single order. If you wish to have items delivered to different addresses, please place separate orders. You can reach out to us via email at [email protected] or call us at +1 (305) 504-7564 for assistance.
Should you provide an incorrect address during checkout and the product is returned to us, you will be responsible for the shipping costs associated with re-sending the product. Kindly contact us at [email protected] or call us at +1 (305) 504-7564 for further instructions.
While we aim to ensure timely deliveries, there may be instances of delay. We will promptly inform you if the order encounters a delay exceeding 11 business days.
Tracking an Order:
Upon shipment, your order will be assigned a tracking number, enabling you to track its progress until delivery. You can track your order on our Order Tracker Page.
Parcels Damaged in Transit:
If you discover that a package is damaged during transit, we recommend rejecting the delivery if feasible and contacting our customer service. Should the package be delivered without your presence, please reach out to our customer service team via email at [email protected] or call us at +1 (305) 504-7564 for further guidance.
Please bear in mind that, although we endeavor to maintain the estimated delivery time, external factors like flight schedules, weather conditions, etc., may influence the actual delivery date. For the latest updates, refer to the tracking information.
1395 Olympic Club Blvd, Championsgate, FL 33896, United States.